Quality Assurance Extreme
You want to know that the phone campaigns made for your organization are top-quality. You want to know that the people using your name are being Positive, Polite, and Passionate. You want to know that they are representing you with integrity, honesty, and skill.
At Heritage, they ARE.
We believe that statement so firmly that we promise our partners access to the agents representing them 24/7/365. We have two separate teams tasked only with monitoring and critiquing presentations for quality purposes, and all levels of management are involved daily in this process.
Is that much monitoring and feedback overkill? We think not. Here, it is just one part of our promise of Quality Assurance eXtreme—QAX.
For more information please contact one of our Account Executives at 800.643.8822, ext. 1084.
Services:
- Outbound B2B Telefundraising
- Outbound Residential Services
- Mail Services
- Inbound Teleservices
- Donor Relationship Management
- Collegiate Fundraising
- Hospital Fundraising
- Specialty Fundraising
- The Heritage Challenge (check this out)
- Creative Design
- Database Management
- Quality Assurance eXtreme
- Our Leadership Team
- Regulatory Compliance Excellence
