Inbound Teleservices and Donor Relationship Management
Charities and commercial entities alike have many needs for inbound call center support. At Heritage, we can empower you to communicate with your customers or donors through multiple channels, utilizing our Inbound Customer Care Division. Some of our services include:
- Donation Services
- Customer Service
- Donor Support
- Order Processing/Fulfillment
- E-Care: Web-Based Customer Care
- Voice Broadcast
From answering incoming calls and email, to voice broadcast capabilities keeping you in touch with your customers or donors, the Heritage Donor Services Team will serve your customers and donors like you would!
For more information, please contact one of our Account Executives at 800.643.8822, x. 1084.
Services:
- Outbound B2B Telefundraising
- Outbound Residential Services
- Mail Services
- Capital Campaigns
- Monthly Sustainer Programs
- Inbound Teleservices
- Donor Relationship Management
- Collegiate Fundraising
- Hospital Fundraising
- Specialty Fundraising
- The Heritage Challenge (check this out)
- Creative Design
- Database Management
- Donor Services eXtreme
- Our Leadership Team
- Regulatory Compliance Excellence
